Who can I contact if I have a question about ClockenflapXR
What is ClockenflapXR

ClockenflapXR is the ultimate interactive virtual festival experience.

Imagine the thrill of festivals and gaming combined – in one immersive social entertainment experience of full-on awesomeness.

• Experience streamed Music & Performing Arts from around the world
• Create the perfect festival look with your own customised avatar
• Get social with embedded text chat and proximity voice chat
• Discover a world of wonky experiences as you navigate gaming-style
• Explore multiple stages and hidden surprises at every turn
• All you need is a Mac or Windows computer!

Do I need to purchase a ticket for ClockenflapXR?

You do not need to purchase a ticket.

Anyone with a Mac or PC computer can join by creating an account and downloading the experience.

The date for the FREE launch event will be announced shortly.

What is the date and time for ClockenflapXR?

The date for the ClockenflapXR launch event will be announced shortly.

The festival performances will not be available outside the event period.

How do I access ClockenflapXR?

To access ClockenflapXR, follow the below steps:

1. Create a ClockenflapXR account here.
2. Download and run the ClockenflapXR application to your PC or Mac computer
3. Open the ClockenflapXR application and log-in with your account (created in step 1)
4. Enjoy ClockenflapXR when it goes live.

I've downloaded ClockenflapXR, how do I run it?

Once the ClockenflapXR website download has completed:

1. Find and double click on the ClockenflapXR Launcher file (check your downloads folder)
2. Follow the on-screen instructions to install the application
3. Run the ClockenflapXR Launcher
4. Log-in with the ClockenflapXR account your created on the website

Can I access the event before it opens?

Once you have created a ClockenflapXR account and downloaded the application, you can create your avatar and enter the festival reception area. The full virtual festival site and performances will not be available until the event begins.

What performances can I see in ClockenflapXR?

Featuring up and coming musical artist performances handpicked by prestigious South by Southwest (SXSW), plus fan favourites curated by the Clockenflap team, as well as a line-up of amazing performance art experiences, ClockenflapXR is giving fans a whole new way to discover great music and arts in an innovative, immersive and interactive environment.

You can view the full festival lineup here.

Will I be able to move between stages in real time?

Yes, you will be able to walk from one stage to another within the virtual festival site.

What do I need to do to prepare for the event?

To ensure seamless access on the event day, we recommend you register your ClockenflapXR account and download the application well before the start of the event.

How do I meet up with my friends in ClockenflapXR?

Once inside the world of ClockenflapXR, you can search for your friends using their email address from the Friends tab in the Menu (ESC).

Once you have added a friend, you can message them from the Friends tab in the menu (ESC). From the Friends tab, you can also form a Party with your friends, which will ensure they appear in the world with you.

Other than watch performances, what else will I be able to do in ClockenflapXR?

You’ll be able to roam around and interact with the world of ClockenflapXR, including completing quests and viewing digital art sculptures.

You can also voice or text chat with other attendees and meet up with friends.

What can I do if I see attendees behaving inappropriately?

ClockenflapXR is a safe and inclusive environment for everyone. If you experience any kind of negative behaviour that makes you feel uncomfortable within ClockenflapXR, you can Block, Mute or Report another attendee by selecting their username from the Friends tab in the Menu (ESC).

Is there a way to watch the performances without going through the virtual world?

No, the performances are only available in the ClockenflapXR virtual festival.

What language is ClockenflapXR in?

English and Traditional Chinese.

How do I adjust the volume?

Sound settings for the expereince can be found under the Options tab in the Menu (ESC).

How do I mute my microphone?

To mute your mic, press (M) or go to sound settings under the Options tab in the Menu (ESC).

What device do I need to able to experience Clockenflap XR

You can experience ClockenflapXR on a Mac or PC computer.


The minimum requirements are as follows:



  • OS: macOS 10.12+ 64-bit
  • Processor: Intel
  • Memory: 4 GB RAM
  • Graphics: SM 4.0 512MB VRAM
  • Hard Drive: 3 GB HD space



  • OS: Windows 7 SP1+
  • Processor: Core 2 Duo 2.0 Ghz
  • Memory: 4 GB RAM
  • Graphics: DX10 (SM 4.0) capable, 512MB VRAM
  • Hard Drive: 3 GB HD space


If your computer matches or exceeds the requirements listed above, you should have an enjoyable time in ClockenflapXR! If your computer does not meet the requirements, you may face some performance issues ranging from annoying to unplayable.

Can I use a game controller to move in ClockenflapXR?

For the moment, we don’t support game controllers. ClockenflapXR controls require a mouse and keyword.

Can I access ClockenflapXR on the web, tablet, mobile device, smart TV or VR headset?

For the moment, we don’t support web, tablet, mobile device, smart TV or VR headsets. ClockenflapXR is only available for Mac or PCs.